Descripción
Servicios: Computer Engineer with experience in IT projects management. More than 6 years of experience in design,implementation and solutions in data centers, servers, storage, virtualization, VoIP, WAN, LAN, CCTV, structured wired. Knowledge in windows server and services operating system, monitoring services, call center management, IT security network, business continuity plan and best practice in technical support service. Strong knowledge in PMP, BPM, SCRUM and ITIL methodologies. Experience in team management.
Conocimientos: Leadership, Project management, IT infrastructure management, professional communication and presentation skill, manager and director of business, planning and strategy, customer care, management people, contract management, organize departmental structures, analytical, negotiation, innovative, proactive, commitment, patient, persevering, stress control, Ability to work both independently and as part of a team, ability to listen and translate technical terms to non-technical people and knowledge in agile methodology. Microsoft project, Visio, CCNA, data center, security of information, Office, WAN, LAN and wireless networks, structured cabling, DHCP, DNS, proxy, Windows Server, Active directory, VoIP, CCTV, UPS, IVR solutions. HP, Cisco and IBM servers, switching, router, antivirus, VMware, improving process, troubleshooting, understanding of Oracle Retail platform, VPN, SAN, TCP/IP, OSI model, Linux(basic)