daniel martinez gomez

Consultor IT Operaciones.

Madrid, España

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daniel martinez gomez

Consultor IT Operaciones.

Jefe de Equipo Soporte Técnico Técnico de Gestión

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Servicios disponibles

• +10 years of professional software/hardware development experience.
• IT End to end responsibility and resolutions of incidens, ensuring Business/ Customer updates are timely and sufficient quality, arranging discussions and updates as requiered.
• Based on ITIL Service Operational modes.

Conocimientos profesionales

Education & Language skills

• Bachelor of General Studies. History, political and cultural developments in Latin America and Spain. Computer Science Major. Minor in Management and Administration.
University of New Orleans, LA.
Computer Engineering Degree.
Elaine Nunez Technical College. New Orleans, LA.
Technical skills

• Huge experience as IT users Line Support L3-4 and Emergency handling. Responsible for a team (22 people), mentor, IT instructor. Capacity to interact and to work in a team. Proactive. Able to perform at any level (stressful moments/incidents) Very good social skills.
ITIL Certification

Proyectos realizados

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Funciones profesionales

Portfolio profesional

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